EU IQ Platform Status Page

All Systems Operational

Overall Platform Operational
90 days ago
100.0 % uptime
Today
Products Operational
90 days ago
100.0 % uptime
Today
Transfer IQ Operational
90 days ago
100.0 % uptime
Today
Referral IQ Operational
90 days ago
100.0 % uptime
Today
Workflow IQ Operational
90 days ago
100.0 % uptime
Today
Data IQ Operational
90 days ago
100.0 % uptime
Today
Capacity IQ Operational
90 days ago
100.0 % uptime
Today
Location IQ Operational
90 days ago
100.0 % uptime
Today
Supporting Services Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
HL7 Operational
90 days ago
100.0 % uptime
Today
AWS Operational
90 days ago
100.0 % uptime
Today
AWS dynamodb-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS elb-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS sqs-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS s3-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS ecs-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS eks-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS kafka-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS lambda-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS rds-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS route53resolver-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS route53 Operational
90 days ago
100.0 % uptime
Today
AWS ses-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS transitgateway-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS vpc-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS mq-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
Snowflake Snowflake Data Warehouse (Database) Operational
90 days ago
100.0 % uptime
Today
Auth0 Operational
90 days ago
100.0 % uptime
Today
Auth0 EU (PROD) - User Authentication Operational
90 days ago
100.0 % uptime
Today
Twilio Operational
90 days ago
100.0 % uptime
Today
Twilio Notify Operational
90 days ago
100.0 % uptime
Today
Twilio Recordings Operational
90 days ago
100.0 % uptime
Today
Intercom Operational
90 days ago
100.0 % uptime
Today
Intercom Web Application Operational
90 days ago
100.0 % uptime
Today
Intercom Web Messenger Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

TeleTracking Data IQ® Maintenance Feb 11, 2026 19:00-20:00 UTC

To Data IQ® users,

TeleTracking's IT team has scheduled Data IQ® maintenance to upgrade selected hardware components supporting the platform.

No impact to data flow is expected during this activity, and all services are anticipated to operate as normal throughout the upgrade window. Our teams will be actively monitoring the systems to ensure continuity.

Regards,

TeleTracking Customer Support

Posted on Jan 27, 2026 - 21:52 UTC
Jan 28, 2026

No incidents reported today.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026
Completed - The scheduled maintenance has been completed.
Jan 21, 01:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 01:00 UTC
Scheduled - Date: January 21st 2026

Start Time: 1:00 AM GMT

End Time: 1:20 AM GMT

Duration: 20 Minutes

Purpose of Maintenance: The upcoming maintenance session is focused on implementing crucial updates, patches, and optimizations across our server infrastructure. This proactive approach is integral to ensuring the stability, security, and efficiency of our systems.

Expected Impact: While we strive to minimize disruptions, it's important to note that during the maintenance window, there may be a temporary service interruption. The maintenance activities will be focused on the services responsible for user sessions. Users may not be able to log in during this window. We assure you that our team is diligently working to streamline the process and keep any downtime to a minimum.

Action Required: To facilitate a seamless transition, we recommend planning for any critical activities during the maintenance window. In the event of post-maintenance concerns or issues, our technical support team will be readily available at +44 7476 994566.

We appreciate your understanding of the necessity for these technical enhancements. Our team remains committed to providing you with a robust and secure infrastructure, and we look forward to continuing to serve your technical needs.

___________________________________________________________________

Wartungsfenster Details: Deutschland

Datum: 21. January 2026

Startzeit: 2:00 AM CET

Endzeit: 2:20 AM CET

Dauer: 20 Minuten

Zweck der Wartung: Die anstehende Wartung konzentriert sich auf die Implementierung wichtiger Updates, Patches und Optimierungen in unserer gesamten Serverinfrastruktur. Dieser proaktive Ansatz ist wichtig, um die Stabilität, Sicherheit und Effizienz unserer Systeme zu gewährleisten.

Erwartete Auswirkungen: Obwohl wir uns bemühen, Störungen so gering wie möglich zu halten, weisen wir darauf hin, dass es während des Wartungsfensters zu einer vorübergehenden Dienstunterbrechung kommen kann. Die Wartungsarbeiten konzentrieren sich auf die Dienste, die für die Benutzeranmeldung zuständig sind. Während dieses Zeitraums ist eine Anmeldung möglicherweise nicht möglich. Wir versichern Ihnen, dass unser Team intensiv daran arbeitet, den Prozess zu optimieren und die Ausfallzeit so kurz wie möglich zu halten.

Erforderliche Maßnahmen: Um einen nahtlosen Übergang zu ermöglichen, empfehlen wir, alle kritischen Aktivitäten während des Wartungsfensters zu planen. Sollten Sie nach der Wartung Fragen oder Probleme haben, steht Ihnen unser technisches Support-Team unter der Nummer +49 30 83796536 Verfügung.

Wir danken Ihnen für Ihr Verständnis für die Notwendigkeit dieser technischen Verbesserungen. Unser Team ist weiterhin bestrebt, Ihnen eine robuste und sichere Infrastruktur zur Verfügung zu stellen, und wir freuen uns darauf, Ihre technischen Anforderungen weiterhin zu erfüllen.

Jan 14, 16:37 UTC
Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.