Patients Not Updating in Capacity IQ

Incident Report for TeleTracking EU

Resolved

Platform behavior related to patients not updating in Capacity IQ is stable and functionality has been restored. The incident is considered resolved.
Posted Mar 12, 2026 - 13:56 UTC

Update

We are investigating an issue where patients are not updating in Capacity IQ. This impacts all customers.
Posted Mar 12, 2026 - 13:15 UTC

Update

We are investigating an issue where patients are not updating in Capacity IQ. This impacts all customers.
Posted Mar 12, 2026 - 13:05 UTC

Update

We are investigating an issue where patients are not updating in Capacity IQ. This impacts all customers.
Posted Mar 12, 2026 - 12:34 UTC

Investigating

We are investigating an issue where patients are not updating in Capacity IQ. This impacts all customers.
Posted Mar 12, 2026 - 11:42 UTC
This incident affected: Supporting Services (HL7).