EU IQ Platform Status Page

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Overall Platform Operational
90 days ago
100.0 % uptime
Today
Products Operational
90 days ago
100.0 % uptime
Today
Transfer IQ Operational
90 days ago
100.0 % uptime
Today
Referral IQ Operational
90 days ago
100.0 % uptime
Today
Workflow IQ Operational
90 days ago
100.0 % uptime
Today
Data IQ Operational
90 days ago
100.0 % uptime
Today
Capacity IQ Operational
90 days ago
100.0 % uptime
Today
Location IQ Operational
90 days ago
100.0 % uptime
Today
Supporting Services Operational
90 days ago
99.96 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
HL7 Operational
90 days ago
99.88 % uptime
Today
AWS Operational
90 days ago
100.0 % uptime
Today
AWS dynamodb-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS elb-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS sqs-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS s3-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS ecs-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS eks-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS kafka-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS lambda-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS rds-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS route53resolver-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS route53 Operational
90 days ago
100.0 % uptime
Today
AWS ses-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS transitgateway-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS vpc-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS mq-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
Snowflake Snowflake Data Warehouse (Database) Operational
90 days ago
100.0 % uptime
Today
Auth0 Operational
90 days ago
100.0 % uptime
Today
Auth0 EU (PROD) - User Authentication Operational
90 days ago
100.0 % uptime
Today
Twilio Operational
90 days ago
100.0 % uptime
Today
Twilio Notify Operational
90 days ago
100.0 % uptime
Today
Twilio Recordings Operational
90 days ago
100.0 % uptime
Today
Intercom Operational
90 days ago
100.0 % uptime
Today
Intercom Web Application Operational
90 days ago
100.0 % uptime
Today
Intercom Web Messenger Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 29, 2026
IQ Platform Maintenance
Completed - The scheduled maintenance has been completed.
Apr 29, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 00:30 UTC
Scheduled - TeleTracking will perform a scheduled deployment to the EU web services. During this short window, some EU customers may experience a brief interruption as services redeploy. The maintenance is planned to begin at 01:30 AM BST (12:30 AM UTC) on April 29, 2026.
Apr 27, 17:47 UTC
Apr 28, 2026

No incidents reported.

Apr 27, 2026
AWS Connectivity Advisory EU
Resolved - AWS has indicated improved stability in the EU region, and TeleTracking services remain stable with no reported customer impact. This incident is considered resolved. We will continue routine monitoring.
Apr 27, 16:43 UTC
Monitoring - We are monitoring TeleTracking services in the EU region following an advisory from AWS regarding intermittent connectivity. No customer impact has been reported. We will continue to observe service behavior and monitor the related AWS issue.
Apr 27, 16:28 UTC
Investigating - We are investigating a potential issue after AWS notified us of intermittent connectivity issues in the EU region. At this time, no customer impact has been reported. We are monitoring the situation closely.
Apr 27, 16:17 UTC
Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

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