EU IQ Platform Status Page

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Overall Platform Operational
90 days ago
100.0 % uptime
Today
Products Operational
90 days ago
100.0 % uptime
Today
Transfer IQ Operational
90 days ago
100.0 % uptime
Today
Referral IQ Operational
90 days ago
100.0 % uptime
Today
Workflow IQ Operational
90 days ago
100.0 % uptime
Today
Data IQ Operational
90 days ago
100.0 % uptime
Today
Capacity IQ Operational
90 days ago
100.0 % uptime
Today
Location IQ Operational
90 days ago
100.0 % uptime
Today
Supporting Services Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
HL7 Operational
90 days ago
100.0 % uptime
Today
AWS Operational
90 days ago
100.0 % uptime
Today
AWS dynamodb-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS elb-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS sqs-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS s3-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS ecs-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS eks-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS kafka-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS lambda-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS rds-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS route53resolver-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS route53 Operational
90 days ago
100.0 % uptime
Today
AWS ses-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS transitgateway-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS vpc-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS mq-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
Snowflake Snowflake Data Warehouse (Database) Operational
90 days ago
100.0 % uptime
Today
Auth0 Operational
90 days ago
100.0 % uptime
Today
Auth0 EU (PROD) - User Authentication Operational
90 days ago
100.0 % uptime
Today
Twilio Operational
90 days ago
100.0 % uptime
Today
Twilio Notify Operational
90 days ago
100.0 % uptime
Today
Twilio Recordings Operational
90 days ago
100.0 % uptime
Today
Intercom Operational
90 days ago
100.0 % uptime
Today
Intercom Web Application Operational
90 days ago
100.0 % uptime
Today
Intercom Web Messenger Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

MongoDB Atlas Updates Jun 14, 2026 00:00-02:00 UTC

MongoDB will be performing scheduled MongoDB Atlas updates across production clusters in the EU. Updates are planned to begin on June 14, 2026 at 1:00 AM BST, 12:00 AM UTC. No outage is expected during this maintenance window; however, minor latency may be observed while updates are in progress. The updates could take up to 2 hours for some clusters, and TeleTracking will actively monitor for any issues.
Posted on Jun 10, 2026 - 20:36 UTC
Jun 13, 2026

No incidents reported today.

Jun 12, 2026

No incidents reported.

Jun 11, 2026
Emergency Mongo database update
Completed - The scheduled maintenance has been completed.
Jun 11, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 02:00 UTC
Scheduled - We will be applying a required security update to the Mongo database
Jun 11, 00:13 UTC
Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

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